Senior Infrastructure Engineer

Location: West Palm Beach, FL, US, 33409Job Category: ITCareer Level: ProfessionalRequisition Id: 4098

Since 1967, Jet Aviation has been crafting flight in its smoothest form. From one hangar in Basel, Switzerland, to over 4,500 employees, and some 50 locations worldwide. Aircraft Management, Aircraft Sales, Charter, Completions, Government Services, FBO, Fixed and Rotary Wing Maintenance, and Staffing. Behind every seamless Jet Aviation experience, is a team of dedicated professionals perfecting the art of flight. The artisans of aviation. The craft that brings our customers journey to life. In the hangar, on the ground, and behind the scenes. Enabling global flight, with passion.

Position Summary

The Senior, Infrastructure Engineer is a key technical leader responsible for the design, strategy, and optimization of the organizations IT infrastructure, ensuring scalability, security, and high availability across global operations. This role drives the adoption of new technologies and provides expert-level guidance on infrastructure best practices.

The Senior Infrastructure Engineer serves as a subject matter expert, providing Level 3 support for Microsoft 365, Azure Cloud, Windows servers, networking, storage solutions, databases, and enterprise applications. They lead complex projects, collaborate with business leaders, and work with vendors to architect and implement advanced infrastructure solutions.

Minimum Requirements

Bachelors degree in Computer Science, Information Technology, or related certifications (or equivalent experience). Minimum 6-7 years of experience in IT infrastructure engineering. Experience in driving enterprise wide infrastructure and networking project integration. Experience with on-premises, hybrid, and cloud infrastructure (Windows & Linux). Well versed in networking (Cisco & Meraki, firewalls, VPNs, and enterprise storage solutions. SASE and SDWAN platform administration experience required. Proficiency in Windows client, server administration and patching using SCCM. Hands-on experience with virtualization technologies (VMware, Hyper-V). Strong knowledge of Microsoft 365, Active Directory and ADCS. Experience with automation tools (PowerShell, Azure Automation). Excellent problem-solving skills and service orientation. Experience administering Citrix VDI/Provisioning services. Strong customer focus with a proactive, solutions-driven mindset.

Main Responsibilities

Lead the deployment, configuration, and management of enterprise IT infrastructure, including servers, storage, and networking. Drive major IT infrastructure projects, such as datacenter onboarding, site acquisitions, and decommissioning, including design, planning, vendor coordination, and implementation. Manage on-premises, hybrid, and cloud-based infrastructure solutions to ensure optimal performance and scalability. Oversee the administration of Office 365, Active Directory, ADCS, SCCM, networking infrastructure, and SASE platform. Maintain high availability, scalability, and disaster recovery readiness across global IT systems. Monitor system performance and implement proactive optimizations for stability and efficiency. Lead troubleshooting efforts for complex hardware, software, and network issues, collaborating with vendors as needed. Conduct infrastructure assessments and performance tuning to enhance reliability. Ensure compliance with industry regulations and company security standards. Implement and oversee identity and access management, encryption, and compliance best practices. Collaborate with IT Security to conduct regular security reviews and risk assessments. Support DevOps initiatives by integrating automation into system deployment and maintenance processes Provide expert-level Level 3 support for infrastructure-related incidents and escalations. Maintain and improve IT documentation, including SOPs, technical guides, and infrastructure roadmaps. Partner with IT and business leaders to align infrastructure initiatives with organizational goals. Mentor and guide junior and mid-level IT team members, fostering professional growth and technical expertise.

Main Responsibilities Cont.

Desired Characteristics

A self-driven individual who can set priorities and meet project deadlines. Passionate about cloud technologies and automation. Strong relationship builder, with excellent communication and collaboration skills. Open-minded, adaptable, and able to facilitate a safe and collaborative work environment. Strong personal values aligned with trust, honesty, alignment, and transparency.

Physical Demands

Work Environment

At Jet Aviation eligible employees can enjoy a comprehensive package that fuels your passions both inside and outside of work. Your health and well-being matter to us. Thats why we offer a competitive benefit package that includes health, dental & vision insurance, matching 401(k), health savings and flexible spending accounts, short-term and long-term disability, life insurance, employee assistance programs, health and wellness awards, generous paid time off, tuition reimbursement, employee discounts and more.

Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans

Equal Employment Opportunity has been, and will continue to be, a fundamental principle at Jet Aviation, where individuals are hired, employed, recognized, and advance based upon their individual skills and abilities and without regard to an individuals race, color, national origin, age, religion, physical or mental disability status, sex, gender, sexual orientation, gender identity or expression, transgender status, genetic information, marital status, pregnancy (including childbirth, lactation and related medical conditions), status as a protected veteran or any status or characteristic protected from employment discrimination under applicable federal, state and local laws (EEO status). This policy applies to all terms and conditions of employment, including, but not limited to, recruitment and hiring, compensation, benefits, promotions, termination, layoff, recall, transfer, and opportunities for training and advancement.

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