Employee Performance and Success Manager and Internal Recruitment Coordinator

As an employee performance and success manager, you will support an open-door policy to discuss and resolve issues with employees and managers. You will foster communication between managers and employees, advise managers on how to prevent and resolve conflicts, and assess the effectiveness of interventions. Among other responsibilities, you will investigate employee matters related to human resources (HR) policies, manage procedures, respond to inquiries, and inform managers of significant issues that require attention, providing solutions. Additionally, you will advise the Title IX and compliance office on investigations and assist with the implementation of action steps.

In this role, you will oversee the position management process for all personnel changes and ensure accurate job descriptions. You will get approval from a manager or director for inline promotions and salary adjustments to process requests. Responsibilities include the preparation of employee separation documents, conducting exit interviews, and working to modify the work environment based on feedback received. Similarly, you will collaborate with the SCAD benefits office to guide managers, ensuring compliance with applicable policies and guidelines when managing leaves of absence. You will work with their office to complete accommodation requests through the Employee Assistance Program (EAP). You will also review the rating distribution for designated departments and provide feedback to managers and area vice presidents.

In this role, you will work with legal counsel to ensure compliance with state and federal laws when handling employment issues. You will also collaborate with the compensation department to assist with salary administration, request compensation analyses and studies, and promote fairness and compliance. Additionally, you will support annual salary increases by gathering necessary information for executive approval and communicating final raises to managers. You will also provide effective coaching and feedback and review all performance evaluations in your assigned area to ensure accuracy and compliance with regulations.

As a manager, you will facilitate planning activities, keep organization charts for your departments up to date, and develop and lead learning and development programs for employees. You will support the recruitment process and advise management and recruiters on candidate suitability. Additionally, you will assist with new-hire orientation presentations, participate in special projects, and foster effective working relationships with various departments. You will also maintain a comprehensive understanding of the university.

As an internal recruitment coordinator, you will support the performance and productivity of a client group of 200 SCAD employees. You will manage and develop recruitment efforts, conduct interviews, and assist in the development of internal candidates for open positions. In collaboration with the executive director of talent acquisition and the senior director of employee development and HR communications, you will create and oversee an internal applicant job site. Responsibilities include eligibility determination, profile creation for current employee applicants, and the completion and submission of all necessary paperwork and documentation for the hiring and transfer of current employees. Additionally, you will streamline the application process, conduct initial phone interviews to screen internal candidates, document findings, and make referrals to the talent acquisition team. You will also support the team by managing the current employee compensation review process.

The ideal candidate possesses excellent interpersonal, decision-making, and conflict resolution skills. They can multitask effectively in a fast-paced environment with high standards of excellence and work well both independently and as part of a team. They have outstanding knowledge in employee relations, organizational development, recruitment, compensation, and training and development. Additionally, they consistently maintain the confidentiality of sensitive information.

Minimum qualifications:  

• Bachelors degree
• At least five years of human resources or related experience

Travel required:

• Less than 10%

Work hours: The university work week is Sunday through Saturday. Most offices are open Monday through Friday from 8:30 a.m. to 5:30 p.m. To accommodate business needs, employees may be assigned to other workdays and/or hours, including weekends and evenings. 

ADA tag: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements and minimum qualifications listed represent the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions and/or meet the minimum qualifications.