Driver

Were looking for an individual who embodies the luxury lifestyle experience. An ideal Thompson team member has a passion for creating unique experiences, that can quickly perpetuate a culture of great design and superlative service, with a sharp sense of humor. This candidate will have a passion for exceptional hotel service and who can express that belief in an atmosphere of spontaneity and authenticity. Drivers are frequently asked general information about the hotel, give recommendations on the surrounding area, and are required to assist the passengers during the loading and unloading process. Ensuring that the vehicle is clean, fueled, and any necessary service communicated to appropriate person is required.

Essential Duties/Tasks/Responsibilities

·        Transports guests and clients as needed to and from destinations within radius set by management.

·        Comprehend and abide by all traffic regulations and speed limits and use caution not to damage the vehicle being driven or other vehicles in the vicinity.

·        Maintain cleanliness of the vehicle by cleaning and washing it when appropriate. Take vehicles for periodic servicing and fueling as required.

·        Handles all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible; resolves customer complaints, assist guests in all inquiries, services, directions, hours of operation, key hotel personnel, in-house events, directions, recommendations for off property, etc.

·        Maintain effective communication within Guest Services Team, and with all hotel departments. Stay aware of issues relating to guest services and general hotel operations

·        Warmly welcome guests, creating a positive first impression of the hotel. Hold doors open while guests go through.

·        Assist with arrival and luggage, provide directions and or information about the hotel.

·        All other duties as assigned by leadership

Knowledge/ Skills

·        Ability to remain calm in various situations, use sound judgement and effectively solve problems.

·        Ability to sit for long periods of time.

·        Ability to assist with guest travel needs in a professional manner.

·        Ability to lift any carry-on items accompanying guests.

Ability to navigate the local area with ease

Minimum Qualifications

·        A true desire to satisfy the needs of others in a face paced environment.

·        Valid drivers license and clean driving record.

·        Refined verbal skill.

·        Must have physical stamina to lift moderate amounts of weight.

Work Environment/Conditions

• Must be comfortable working with constant noise as well as driving in inclement weather conditions

• Must be able to cope with frequent changing priorities with a high degree of optimism, professionalism & collaboration.

• Physical Demands

• While performing the duties of this job, the incumbent is regularly required to see, hear, reach, use fingers to handle and feel, sit, and stand up to 8+ hours on a daily basis.