Water & Sewer Director of Business Operations

The purpose of this classification is to provide financial, analytical, special project management and business operations management for the Water and Sewer Department.  Work includes preparation and monitoring of assigned budgets, development of rates and fees, performance analysis, conducting research projects, management of financial services and processes, and providing direction and supervision to assigned staff.This position manages and directs the operations of utility services Employee(s) in this class participate as a member of an analytical team supporting the efforts of a customer service-oriented organization, and work in a collaborative manner to foster teamwork, coordination, and financial and analytical support across the department and the city organization.

The following duties are normal for this classification.  The omission of specific duties does not exclude them from the classification if the work is similar, related, or a logical assignment for this classification. Other duties may be required and assigned.  Specific duties listed may not be required for all positions within this classification but are determined by the normal requirements for the particular position.

Acts on behalf of the Executive Director of Water and Sewer as directed; plans, coordinates, and oversees daily operations and activities; supervises and evaluates assigned personnel as directed; processes employee concerns and problems, directs, counsels, recommends disciplinary action and completes employee performance appraisals.

Plans, organizes, and manages financial and administrative services; provides centralized coordination for departmental financial management, analysis and business operation; provides complex policy administrative support to the Executive Director.

Reviews various monthly and annual revenue collection reports (cash and accrual basis) including monthly revenue analysis reports, fiscal year comparative analysis, delinquent