Senior Claim Examiner

The Senior Claim Examiner, under an appropriate level of direction from the manager, investigates, evaluates, and resolves Director & Officer Professional Liability claims while ensuring the highest level of customer service. 

Responsibilities: 

• Provide outstanding customer service and work with the insured, broker, and counsel in the adjustment of Director & Officer Professional Liability Claims. 

• Identify and evaluate coverage issues, prepare comprehensive coverage letters and analysis.  

• Conduct, coordinate, and direct investigation into loss facts and extent of third-party damages. 

• Direct and closely monitor assignments to experts and defense counsel. 

• Evaluate information on coverage, liability, and damages to determine the extent of exposure to the insured and the company. 

• Set reserves within authority or make claim recommendations concerning reserve changes to supervisor. 

• Participate in virtual settlement conferences and mediations, with occasional travel as necessary. 

Education & Experience: 

• 2 or more years claims handling or relevant legal/insurance industry experience. 

• College degree or equivalent. 

• Experience with Professional Liability or other Financial Lines claims preferred but not required. 

• Law degree preferred but not required.  

Desired Skills: 

• Ability to work independently and multi-task  

• Excellent verbal and written communication skills. 

• Ability to deal with customers in a professional manner. 

• Excellent negotiation skills. 

• Highly organized and responsive. 

• Work effectively in a team environment, whether virtual or in-person. 
• If you do not already have one, you will be required to obtain an applicable resident or designated home state adjusters license and possibly additional state licensure.

Chubb is a world leader in insurance. With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance, and life insurance to a diverse group of clients. The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling expertise and local operations globally.

At Chubb, we are committed to equal employment opportunity and compliance with all laws and regulations pertaining to it. Our policy is to provide employment, training, compensation, promotion, and other conditions or opportunities of employment, without regard to race, color, religious creed, sex, gender, gender identity, gender expression, sexual orientation, marital status, national origin, ancestry, mental and physical disability, medical condition, genetic information, military and veteran status, age, and pregnancy or any other characteristic protected by law. Performance and qualifications are the only basis upon which we hire, assign, promote, compensate, develop and retain employees. Chubb prohibits all unlawful discrimination, harassment and retaliation against any individual who reports discrimination or harassment.

The Senior Claim Examiner, under an appropriate level of direction from the manager, investigates, evaluates, and resolves Director & Officer Professional Liability claims while ensuring the highest level of customer service. 

Responsibilities: 

• Provide outstanding customer service and work with the insured, broker, and counsel in the adjustment of Director & Officer Professional Liability Claims. 

• Identify and evaluate coverage issues, prepare comprehensive coverage letters and analysis.  

• Conduct, coordinate, and direct investigation into loss facts and extent of third-party damages. 

• Direct and closely monitor assignments to experts and defense counsel. 

• Evaluate information on coverage, liability, and damages to determine the extent of exposure to the insured and the company. 

• Set reserves within authority or make claim recommendations concerning reserve changes to supervisor. 

• Participate in virtual settlement conferences and mediations, with occasional travel as necessary. 

Education & Experience: 

• 2 or more years claims handling or relevant legal/insurance industry experience. 

• College degree or equivalent. 

• Experience with Professional Liability or other Financial Lines claims preferred but not required. 

• Law degree preferred but not required.  

Desired Skills: 

• Ability to work independently and multi-task  

• Excellent verbal and written communication skills. 

• Ability to deal with customers in a professional manner. 

• Excellent negotiation skills. 

• Highly organized and responsive. 

• Work effectively in a team environment, whether virtual or in-person. 
• If you do not already have one, you will be required to obtain an applicable resident or designated home state adjusters license and possibly additional state licensure.