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Senior Customer Operations Manager

Uline | Kenosha, WI | US

Welcome to the Latest Job Vacancies Site 2025 and at this time we would like to inform you of the Latest Job Vacancies from the Uline with the position of Senior Customer Operations Manager - Uline which was opened this.

If this job matches your qualifications, please send your application directly through our latest Job site. Indeed, every job is not easy to apply because it must meet several qualifications and requirements that we must meet in accordance with the standard criteria of the Company who are looking for potential candidates to work. Good job information Senior Customer Operations Manager - Uline below matches your qualifications.

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Senior Customer Operations Manager

Kenosha Branch

12355 Uline Way, Kenosha, WI 53144

Fast, friendly, and customer-focused - thats what makes Ulines customer service legendary! As a Senior Customer Operations Manager, continue this legacy by empowering our team to minimize order delays and deliver the exceptional experience our customers love.

Better together! This position is on-site, and we are looking for people who share our passion.

Position Responsibilities 

  • Manage Backorder and Custom / Drop-Ship operations, focusing on quality, speed and accuracy.

  • Guide leaders in analyzing department results for trends and improvement opportunities.

  • Track and report gross profit, return, vendor performance and customer feedback metrics.

  • Work with other Uline teams to enhance customer service processes and identify new product opportunities.

  • Build strong vendor relationships to resolve issues quickly and enhance service quality.

Minimum Requirements

  • Bachelors degree.

  • 5+ years of experience in Customer Service or Product Management, including 2+ years in a management role.

  • Knowledge of Order Entry, Purchase Order Systems and Microsoft Office.

  • Travel to Ulines North American branches and to vendors.

Benefits

  • Complete health insurance coverage and 401(k) with 6% employer match that starts day one!

  • Multiple bonus programs.

  • Paid holidays and generous paid time off.

  • Tuition Assistance Program that covers professional continuing education.

Employee Perks

  • Café featuring affordable daily meal options from local restaurants.

  • On-site fitness center and beautifully maintained walking paths.

  • Best-in-class, clean, modern facilities.

About Uline

Uline, a family-owned company, is North Americas leading distributor of shipping, industrial, and packaging materials with over 9,000 employees across 13 locations. 

Uline is a drug-free workplace.

EEO/AA Employer/Vet/Disabled

#LI-CB2

#CORP

(#IN-PPCS)

Our employees make the difference and we are committed to offering exceptional benefits and perks! Explore Uline.jobs to learn more!


Information :

  • Company : Uline
  • Position : Senior Customer Operations Manager
  • Location : Kenosha, WI
  • Country : US

How to Submit an Application:

After reading and knowing the criteria and minimum requirements for qualifications that have been explained from the Senior Customer Operations Manager job info - Uline Kenosha, WI above, thus jobseekers who feel they have not met the requirements including education, age, etc. and really feel interested in the latest job vacancies Senior Customer Operations Manager job info - Uline Kenosha, WI in 2025-06-12 above, should as soon as possible complete and compile a job application file such as a job application letter, CV or curriculum vitae, FC diploma and transcripts and other supplements as described above, in order to register and take part in the admission selection for new employees in the company referred to, sent via the Next Page link below.

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Post Date : 2025-06-12 | Expired Date : 2025-07-12

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