Administrative Assistant FT

Reports to:

Assistant General Manager

Supervises:

None

Job Summary:

Responsibilities include performing various administrative and clerical duties and not limited to payroll review, billing and maintenance documentation and communication with all levels of the organization.

Essential Functions:

• Manages calendars, information, files, communication, financial records, office supplies, personnel timecards, payroll records and administrative budget.
• Independently initiates, follows up on, and completes assignments and special projects.
• Assists in preparation of graphs or spreadsheets pertaining to analysis when requested.
• Assists with developing, writing, and submitting Poker and Bingo promotions. Communicates promotion requirements with Marketing and submits Poker and Bingo newsletter information each month.
• Process billings and requisitions as directed and maintain supplies needed for the Poker and Bingo Departments.
• Assists with completing tribal leave forms, tracking on the tribal leave spreadsheet, and submitting approved requests to Payroll in a timely manner.
• Work collaboratively with Poker and Bingo Departments and assist as needed during tribal leave.
• Assists with writing and submitting job descriptions, Standard Operating Procedures, and Policies and Procedures for the Poker and Bingo Departments.
• Utilize the EPIC Bingo System to generate and analyze reports.
• Assist with scheduling and conducting training classes as needed.

Other Functions:

• Assist with the duties of the Executive Administrative Assistant as needed.
• Attend and participate in all department and casino mandatory meetings as required.
• Attend and satisfactorily complete all required training classes as assigned and required.
• Perform other duties as assigned.

Core Competencies:

Guests: Display a dedication to meeting and exceeding the expectations and requirements of internal customers and external guests; get first-hand guest/customer information and use it for improvements in products and services; act with guest/customer in mind; establish and maintain effective relationships with guests/customers and gain their trust and respect; completely and timely address concerns.

Goals: Seek a clear understanding of own individual job requirements as well as departmental and company goals to ensure a constant focus on prioritizing work; can break down goals and objectives into strategy and tactics; use valid tools and/or data to measure success as part of the goal setting process.

Innovation: Skilled at bringing the creative ideas of self and others forward with projection of how they may play out in the business. Constantly look for way to improve existing processes, procedures and work systems.

Integrity: Is widely trusted; is seen as a direct, truthful individual; can present the unvarnished truth in an appropriate and helpful manner; keep confidences; admit mistakes; doesnt misrepresent him/herself for personal gain; does the right thing even when no one is looking.

Fun: Maintain a focus on KLEC as an entertainment business and continually find ways to create a fun work environment for team members and an enjoyable experience for our guests. Display delight in making it possible for others to enjoy themselves and find ways to have responsible on-the-job fun for self.

Friendly: Display effective interpersonal skills; relate well to all kinds of people, up, down, and sideways, inside and outside the organization; build appropriate rapport; build constructive and effective relationships; use diplomacy and tact; can diffuse even high-tension situations comfortably; willing to move outside of personal comfort zone to put others at ease. Make a difference with great guest service by making eye contact, smiling and greeting every internal and external guest.

Teamwork: Able to work independently as part of a team and blend in with a team when needed; define success in terms of the whole team; embrace a feeling of belonging to the team; trust the positive intent of each team member; will occasionally make personal sacrifices for the benefit of the team accomplishing its goals.

Tradition: Display awareness of and appreciation for the traditions of the Kickapoo Traditional Tribe of Texas beautiful culture and traditions; is able to blend multiple cultures and traditions in a way that honors everyone; is comfortable with the richness that diverse cultures offer to the workplace.

Success: Skilled at defining what personal on-the-job success looks like; can effectively deviate from original path if desired results is enhanced; pursue everything with drive, energy and a need to finish; find comfort in step achievements while working toward the end results.

Sustainability: Approach work with the future in mind; seek methods, solutions, processes and procedures that will last and produce desired results over time; can implement quick fixes without losing focus on permanent solutions.

Physical Demands:

• This position is regularly required to sit for extended periods, also standing, walking, bending, reaching with hands and arms, talking and listening on a regular basis can be expected.
• Concentration for extended periods of time will occur regularly.
• Specific vision ability required by this positions include close vision, distance vision, peripheral vision and depth perception.
• Effective communication in person and using telecommunication equipment is required at all times.
• Eye-hand coordination and manual dexterity to operate a computer key board, touch-screen display, telephone and calculator is required at all times.
• The ability to occasionally lift, push or pull up to 25 lbs. is required occasionally.

Work Environment:

• The primary constant work location for this position is a shared semi-private office space on the 2nd floor of the casino accessible by stairs or elevator.
• Work will be performed in a temperature controlled, smoke free environment, under florescent lighting with primarily low noise levels.
• Occasional presence will be required to perform work on the casino floor or areas open to the casino floor which is a smoke-filled environment with low to high noise levels and low to high levels of florescent lighting.
• Occasional presence will be required in back-of-house location on the first floor off the casino main floor in providing services to team members or management working in those locations.
• Occasional periods of working under high pressure and for long hours under stressful conditions can be expected.
• This position may be exposed to the occasional risk associated with attempting to resolve issues with difficult guests and irate team members.

Required Criteria:

• A High School Diploma or General Education Diploma (GED) is required.
• The demonstrated ability to effectively address multiple competing priorities on an ongoing basis.
• Demonstrated ability to build strong collaborative relationships within all levels of a company or organization.
• Advanced level of proficiency with the Microsoft suite (word, excel, power point), internet use.
• Must demonstrate effective English verbal and written communication skills; experience with public speaking or speaking in front of large groups highly desirable. Ability to pass a verbal assessment testing reading comprehension levels and analytic skills.
• Must be at least 18 years of age.
• Must be able to obtain and retain a KTTT Gaming Commission Gaming License, including successful completion of background check necessary to obtain and maintain License. Responsible to keep all documents current and valid at all times.
• Must be able to provide authorization to work in the United States.
• Must have access to reliable transportation to commute to and from work.
• Must be willing and able to work nights, weekends, holidays and/or extended hours if required.

Preferred Criteria:

• Bachelors degree.
• One (1) year of casino experience.
• One (1) year of administrative experience.
• Verbal and written communication skills in Spanish and other languages are a plus.

Other Criteria:

• Qualified Kickapoo Traditional Tribe of Texas and qualified Native American preference is observed.