Inside Sale Support

Cortrol Process Systems is a leading provider of corrosion-resistant solutions for the chemical process industry. Since our founding in 1971, weve expanded operations across the Midwest and Gulf Coast regions and built a comprehensive product offering that ranges from fiberglass piping and tanks to lined steel equipment and custom fabrications. Our commitment to quality is a cornerstone of our culture, and we partner only with industry-leading manufacturers. We offer professional project planning, installation, and repair services and our expert technicians bring exceptional craftsmanship to every project. For Cortrol customers, product availability and fast delivery are critical to completing projects and maintaining uninterrupted operations. Our four strategically located warehouses are stocked with a wide range of products to meet that need and help ensure critical parts are readily available. Cortrol recently joined the Harrington family of companies, making it part of the countrys leading provider of process control solutions. This strategic move expands our capabilities, allowing Cortrol to offer a wider array of solutions to our clients across a broad range of industries. Being part of the national Harrington family also offers our employees enhanced career mobility and new opportunities to learn and grow. Responsibilities:

• Utilize the company ERP system to enter sales orders utilizing system recommended discounts and pricing. Obtain manager approval for pricing adjustments. Use Company approved sales and marketing techniques and tools to include use of Harrington website and E-Commerce platform.
• Determine best delivery methods for each customer order based on customer needs and most economical methods. Coordinate with branch Sales Office Manager on delivery schedules and communicate this information to the customer.
• Prepare and respond to customer requests for pricing and availability quotes by gathering information from submitted bills of material, contacting the customer for additional information, and gathering pricing information from suppliers and the ERP system order entry system using customer discount information. Send the completed quote to the customer and determine quote follow up dates. Maintain quote files.
• Respond to customer requests for order status by gathering information from the computer system, consulting with vendors and with other company personnel and calling the customer with updated information.
• Utilize the company ERP software to create part-item numbers and updating of bill of materials.
• Understands eCommerce platform
• Responsible for receiving materials, pulling and shipping orders for customers, ordering replacement stock and providing excellent customer service and sales support to our valued customers.

Warehouse/Driver Responsibilities

• Receiving & Inventory - Verify incoming materials, report discrepancies, and conduct cycle counts.
• Order Fulfillment - Prioritize pick tickets, pull and package materials, and arrange shipments or will-calls.
• Customer Service - Assist walk-in customers, process paperwork, and coordinate order pickups.
• Returns & Quality Control - Inspect and process returns, holding materials for credit approval.
• Delivery & Logistics - Load, secure, and transport orders safely, assist with unloading, and complete delivery paperwork.

Requirements:

• 1-2 years experience or training in industrial wholesale distribution in the pipe, valve and fitting industry preferred
• 1-2 years of sales experience
• Must frequently lift and move 20 pounds, occasionally up to 75 pounds

Cortrol, a Harrington company provides an outstanding benefits package, designed to support our employees health, financial wellness, and work-life balance, with options that go above and beyond standard offerings! Insurance:

• Medical Plans: Choose from HDHP/HSA (with monthly company contributions) or a PPO option.
• Spousal HRA: SIHRA covers 100% of eligible expenses up to $9,400 per individual or $18,800 per family each calendar year.
• FSAs: Flexible spending options for health and dependent care expenses.
• Dental: Comprehensive, including orthodontic care for both children and adults
• Vision: Includes discounts on Lasik.
• Telehealth & Concierge: 24/7 healthcare access with prescription services for enrolled members.
• Life Insurance and AD&D: Company paid life and AD&D coverage
• Long Term Disability: Company paid LTD program
• Optional Coverages: Short term disability, voluntary pet care, identity protection, voluntary life insurance with optional dependent coverage, plus supplemental critical illness, accident, and hospital indemnity.
• Employee Assistance Program: Professional support for employees during critical times.
• Disability: Options for both short- and long-term coverage.

Retirement:

• 401(K) & Roth: 100% company match on the first3%, plus 0.5 match on the 4th and 5th%

Work/Life Balance:

• Paid Time Off: Start with 3 weeks, with the potential to accrue up to 5 weeks per year.
• Holidays: 7 paid holidays, including the day after Thanksgiving.
• Additional Leave: Coverage for jury duty, witness duty, and bereavement leave.

Harrington continuously seeks new ways to enhance benefits to help our employees thrive in every area of their lives. Harrington is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, national origin, gender identity, sexual orientation, disability status, protected veteran status, age, or any other characteristic protected by law. #CPS-All