Customer Service Representative

Yellowstone Local is proud to represent Xtreme Air Services, an industry leader in home services including HVAC, Electrical, and Plumbing.

If you thrive in fast-paced environments and love turning chaos into calm, this Customer Service Representative role is calling your name.

What's in it for You?

• Pay Range: $15 - $20/hour (based on experience)

• Full-Time Schedule: Monday - Friday between 7am - 7pm, Saturdays 7am - 4pm, plus rotating on-call shifts (including Sundays)

• Workload: 41 - 50 hours per week, plenty of hours if you’re hungry to earn

• Service Area: DFW Metroplex

Why You’ll Love It Here

• You're not just answering phones, you’re the voice of a powerhouse brand known throughout the DFW area

• Get hands-on with real-time communication systems and cutting-edge tech like ServiceTitan

• Work alongside a team that’s as ambitious and relentless as you are

• This isn’t a job where you wait to be noticed. Here, you grow because you earn it

Your New Role

This position is based in Sunnyvale, TX, supporting customers across the DFW area. You’ll be responsible for the following:

• Handle inbound and outbound customer interactions across multiple digital platforms

• Schedule and dispatch jobs for HVAC, electrical, plumbing, and other home services

• Navigate and update ServiceTitan with accuracy and speed

• Collaborate with field technicians and other departments to ensure smooth job execution

• Deliver the kind of customer service that turns first-timers into lifelong clients

Hiring Expectations: Apply today, complete a quick phone screening, and get ready for an interview with our team to discuss your goals and experience.

• 1 - 2 years of customer service experience in a fast-paced environment

• 1 year of experience using ServiceTitan

• High school diploma or equivalent

• Must be comfortable working rotating after-hours shifts, including weekends

• Strong multitasking and communication skills

Xtreme Air Services is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment regardless of race, color, religion, gender, gender identity, sexual orientation, national origin, genetics, disability, age, or veteran status. #red