Student Development Coordinator

Job Posting Information Posting Number PG194478SP Internal Recruitment No Working Title Student Development Coordinator Anticipated Hiring Range $48,000 - $52,000 Work Schedule 9 am - 6 pm, Monday - Friday; nights and weekends as needed Job Location Raleigh, NC Department NC State Student Centers About the Department Campus Enterprises is NC State Universitys division of retail and hospitality organizations — NC State Dining, NC State Stores, Lonnie Poole Golf Course, NC State Student Centers (Witherspoon and Talley), and the One Card Office. Each department is dedicated to providing service excellence, value and enrichment of the student experience in support of academic success. The NC State Student Centers provide a clean, safe, and welcoming environment for the NC State Community. In support of the universitys education mission, the Student Centers provide support to events and activities that will enrich the student experience. Through formal and informal experience, the NC State Student Centers serve as a cornerstone for student growth, learning, and involvement. As a Pack member, you can enjoy exclusive perks designed to enhance your personal and professional well-being. What we offer:

• Medical, Dental, and Vision
• Flexible Spending Account
• Retirement Programs
• Disability Plans
• Life Insurance
• Accident Plan
• Paid Time Off and Other Leave Programs
• 12 Holidays Each Year
• Tuition and Academic Assistance
• And so much more!

You Belong Here! At NC State, our goal is for all employees to reach their fullest potential at work. As you consider this opportunity, we encourage you to review our Employee Value Proposition and learn more about what makes NC State the best place to learn and work for everyone. Essential Job Duties Under the supervision of the NC State Student Centers assistant director for operations and student development, the primary purpose of this position is to coordinate, assess, and implement a robust student development program for 100+ student employees. This position is critical to fulfilling the NC State Student Centers mission to “serve as a cornerstone for student growth, learning, and involvement, including an environment prioritizing students leading operations.” This position will direct the hiring and onboarding of new student employees, including recruitment, supervision and oversight of a student hiring committee, and completion of all human resources requirements. This position will also facilitate the promotion process for existing staff members, including maintaining eligibility records, coordinating interviews, and providing interview feedback in support of professional development. In addition, this position will design and implement a professional development program by collaborating with campus partners and designing unique workshops to meet the needs of student employees. This position is responsible for training and supervision of the student community building committee, which includes planning and implementation of ongoing programming throughout the semester. This position is responsible for the marketing and implementation of a department-wide employee recognition initiative. This position will create and maintain a system to monitor training progress for all student employees in alignment with our learning outcomes and objectives. This position will collaborate with supervisors to ensure the fair and consistent implementation of processes and initiatives across the student employment program, and provide ongoing training to supervisors to ensure they are capable of supporting student success and development through daily interactions with students and through formal processes including training, accountability, semesterly evaluations, and recognition. In collaboration with the department leadership, this position will provide ongoing formal assessment of the student employment program in relation to the learning objectives and assessing student employment in the student centers as a high impact practice. Other Responsibilities

• Model the Divisions mission and values and foster a positive, cohesive workplace and congeniality among co-workers.
• Understand the goals and culture of the organization, and understand how employees work activities, teamwork, and customer service impact clients. Work with your supervisor and colleagues to understand these goals and the culture.
• Adhere to all University policies, procedures, and regulations, and Division standard operating practices and protocols.

Qualifications Minimum Experience/Education Bachelors degree; or an equivalent combination of training and experience. All degrees must be received from appropriately accredited institutions. Other Required Qualifications

• Strong written and verbal communication skills to effectively communicate with customers, peers and supervisors; and professionally communicate with multiple levels of employees within the University.
• Provide outstanding customer service, including the ability to remain professional and respectful under pressure when dealing with difficult situations.
• Must follow written and/or verbal instructions.
• Excellence in completing all tasks and performance goals.
• Ability to use or learn to use email and use a PC and MS Office Suite (or similar) proficiently.
• Exemplary customer service skills.
• Ability to effectively communicate with clients, supervisors, subordinates, and peers.
• Must be detail-oriented.
• Must possess excellent written and verbal communication skills.
• Demonstrate an ability to work under stress and complete complex work assignments and projects.
• Possess superb organizational skills.
• Must be able to work a flexible schedule including nights and weekends.

Preferred Qualifications

• Prior experience in student development, student affairs, or other student-related field in a college or university setting.

Required License or Certification

• N/A

Valid NC Drivers License required No Commercial Drivers License Required? No Recruitment Dates and Special Instructions Job Open Date 03/11/2025 Earliest Close Date- (Positions will be posted until 5:00 PM ET on this date. Positions remaining posted after this date are still accepting applications but may close at any time.) 03/17/2025 Notice to Applicants Please make sure that the work history you list on your application is identical to the work history listed on your resume. The application must be filled out completely, do not use the phrase “see resume”. Special Instructions Please include as attachments a resume/CV and cover letter. Position Details Position Number 00111356 Position Type SHRA Position Classification Band Title University Program Associate Position Classification Band Level Journey Position Classification Salary Range $ 35,589 - $ 64,499 Salary Grade Equivalency GN07 Alternate Option If no applicants apply who meet the required competency level and training & experience requirements, then management may consider other applicants. Salary would be determined based on competencies, equity, budget, and market considerations. Full Time Equivalent (FTE) (1.0 = 40 hours/week) 1.00 Appointment 12 Month Recurring Mandatory Designation - Adverse Weather Mandatory - Adverse Weather Mandatory Designation - Emergency Events Mandatory - Medical Emergencies Time Limited Position No Time-Limited Appointment Length (if applicable) Department Id 477001 - Student Centers AA/EEO NC State University is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, gender identity, age, sexual orientation, genetic information, status as an individual with a disability, or status as a protected veteran. Individuals with disabilities requiring disability-related accommodations in the application and interview process are welcome to contact 919-515-3148 to speak with a representative at the Office of Equal Opportunity. If you have general questions about the application process, you may contact Human Resources at (919) 515-2135 or workatncstate@ncsu.edu. Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. Degree(s) must be obtained prior to start date in order to meet qualifications and receive credit. NC State University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.