Supv Contact Center

OSF HealthCare | Peoria, IL 61602 (Downtown Peoria area) | US

Welcome to the Latest Job Vacancies Site 2025 and at this time we would like to inform you of the Latest Job Vacancies from the OSF HealthCare with the position of Supv Contact Center - OSF HealthCare which was opened this.

If this job matches your qualifications, please send your application directly through our latest Job site. Indeed, every job is not easy to apply because it must meet several qualifications and requirements that we must meet in accordance with the standard criteria of the Company who are looking for potential candidates to work. Good job information Supv Contact Center - OSF HealthCare below matches your qualifications. Good Luck: D

Solid computer skills, including proficiency with Microsoft software. Expected pay for this position is $28.44 - $33.46/hour....

Overview: Hybrid Postion
Expected pay for this position is $28.44 - $33.46/hour. Actual pay will be determined by experience, skills and internal equity.
POSITION SUMMARY:
The Supervisor Contact Center provides direct leadership and supervision to front-line staff of the scheduling, referrals, or prior authorizations Contact Center teams. Ensures excellent quality, productivity and customer service standards for patients. Uses data and quality systems to maintain efficiency and performance of teams. Qualifications: REQUIRED QUALIFICATIONS:
Education: High School/GED
Experience: 2 years of customer service, contact center, physician office, or health care setting.
Other skills/knowledge: Excellent interpersonal and communication skills. Solid computer skills, including proficiency with Microsoft software. Strong analytical and problem solving skills, with the ability to be detail oriented.
PREFERRED QUALIFICATIONS:
Education: Associates degree in a business or health care related field.
Experience: 1 year of experience leading a team or as a supervisor. 1 year of experience in clinical setting, such as a physician office. 6 months of contact center experience. Prior experience with an EMR, specifically Epic work queues or scheduling.
Other skills/knowledge: Knowledge of prior authorization processes. Knowledge of insurance benefits.
Other requirements/information: Demonstrated ability to have crucial conversations, work collaboratively with a wide variety of people, and respond to stressful situations in a calm and rational manner. Proven ability to work in a fast-paced environment with changing priorities, with flexibility and an eagerness to support changes. Excellent decision-making skills, with the ability to use data to drive decisions.
OSF HealthCare is an Equal Opportunity Employer.

Information :

  • Company : OSF HealthCare
  • Position : Supv Contact Center
  • Location : Peoria, IL 61602 (Downtown Peoria area)
  • Country : US

How to Submit an Application:

After reading and knowing the criteria and minimum requirements for qualifications that have been explained from the Supv Contact Center job info - OSF HealthCare Peoria, IL 61602 (Downtown Peoria area) above, thus jobseekers who feel they have not met the requirements including education, age, etc. and really feel interested in the latest job vacancies Supv Contact Center job info - OSF HealthCare Peoria, IL 61602 (Downtown Peoria area) in 24-09-2024 above, should as soon as possible complete and compile a job application file such as a job application letter, CV or curriculum vitae, FC diploma and transcripts and other supplements as described above, in order to register and take part in the admission selection for new employees in the company referred to, sent via the Next Page link below.

Next Process

Attention - In the recruitment process, legitimate companies never withdraw fees from candidates. If there are companies that attract interview fees, tests, ticket reservations, etc. it is better to avoid it because there are indications of fraud. If you see something suspicious please contact us: support@jobthird.com

Post Date : 24-09-2024

Recomendations Jobs