Accounts Receivable Specialist

About the Company:

Ouro is a global, vertically-integrated financial services and technology company dedicated to the delivery of innovative financial empowerment solutions to consumers worldwide. Ouros financial products and services span prepaid, debit, cross-border payments, and loyalty solutions for consumers and enterprise partners.

Ouros flagship product Netspend provides prepaid and debit account solutions that connect customers with secure, convenient access to global payment networks so they can manage their money and make everyday purchases. With a nationwide U.S. retail network, customers can purchase and reload Netspend products at 130,000 reload points and over 100,000 distributing locations.

Since Ouros founding in 1999 by industry pioneers Roy and Bertrand Sosa, Ouro products have processed billions of dollars in transaction volume and served millions of customers worldwide. The company is headquartered in Austin, Texas with regional offices around the world. Learn more at www.ouro.com.

An Ouro Accounts Receivable job involves managing incoming partner payments by creating and sending invoices, processing and recording payments, reconciling accounts, and following up on overdue accounts to ensure timely collection and healthy cash flow

Key Responsibilities:

• Customer and Billing Management:

  • Set up and maintain customer accounts in Oracle Fusion, including billing addresses and payment terms.

  • Generate and issue timely, accurate customer invoices and credit memos.

• Payment Processing:

  • Receive and process customer payments, electronic remittance advice (ERA), and other cash activities.

  • Apply customer payments to outstanding invoices using Oracle Fusion.

• Issue Resolution:

  • Respond to customer inquiries regarding billing and payments.

  • Collaborate with internal teams like Sales, Customer Service, and Finance to resolve billing issues.

  • Reconcile customer accounts and resolve discrepancies.

  • Follow up with customers on overdue accounts, resolve disputes, and negotiate payment arrangements.

• Reporting and Analysis:

  • Analyze trends to provide insights to management regarding cash collection trends.

• System and Process Management:

  • Utilize the Oracle Receivables module for day-to-day activities.

  • Perform tasks related to month-end close processes.

  • Ensure documentation is maintained for audit readiness and SOX compliance.

• Commissions related duties:

  • Reviewing and approving commissions contracts.

  • Updating EBX workflows

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