Senior Payments Compliance Officer

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way.

The Community You Will Join: 

The Bank Secrecy Act (BSA Officer) / Senior Payments Compliance Officer is responsible for ensuring Airbnb Payments adheres to the Bank Secrecy Act and related regulations designed to prevent money laundering and other financial crimes. This role reports into the Chief Compliance Officer (Payments) and serves as a senior leader and people manager tasked with leading Airbnb Payments transaction monitoring, investigations and reporting programs ensuring that our policies, programs and operational processes are best in class and designed to identify and mitigate AML and Fraud risks to the business.

The Difference You Will Make:

The individual will be asked to deliver policy and strategy towards the development of the transaction monitoring and investigations program including directing the development of machine learning models to detect activity, developing investigative procedures, working internally with other Airbnb teams to collect intelligence relevant to detection and investigations and working with the Product and Engineering teams on the ongoing design of our investigative tools.

A Typical Day: 

• Supervision of teams responsible for transaction monitoring, investigations and reporting either directly or by extension within Airbnbs shared service centers. 
• Continuous evaluation of the operating model to ensure the organization can continue to scale to match the growth of our business. 
• Work with the Compliance Product, Engineering, Data Science and Design teams to develop and implement best in class detection models, processes and systems.
• Coordinate with the Regional Compliance Officers and MLROs to understand evolving trends and risks to the business, design monitoring controls based these risks and ensure the staff is fully trained to address.
• Ensure compliance and financial crimes risks are identified and raised for consideration to the CCO board as appropriate.
• Monitor team and program effectiveness, and ensure management has 24/7/365 visibility of the health of the programs.
• Maintain a deep understanding of applicable AML-CFT laws, regulations, and guidance (e.g., BSA, USA PATRIOT Act, OFAC, FATF, CSSF, FCA).
• Prepare for and support internal and external audits, regulatory exams, and law enforcement inquiries.
• Recommend and implement process improvements, technology enhancements, and training initiatives to increase investigative effectiveness.
• Stay current with emerging financial crimes risk, typologies, and investigative best practices.

Your Expertise:

• 12+ years work experience, with demonstrated experience in payments, banking, or e-commerce.
• Bachelors Degree or Technical Equivalent.
• People management experience, managing Compliance and Risk operations. 
• Advanced knowledge of financial crime risk, regulatory and compliance issues related to payments and many of the applicable regulations both in the US and abroad.
• Demonstrated experience working with product and engineering to define requirements. and implement effective technical tools.
• Ability to clearly articulate compliance requirements to a non-compliance audience.
• Ability to work closely and build trust with management and board members.
• High level of personal integrity, interest in payments as evidenced by related work. experience, proven dedication to excellence, leadership qualities and a flexible, creative, innovative approach to problem solving.
• Mission-driven, enthusiastic to learn and grow within the Airbnb community and embody our Core Values; team-oriented with a positive, can-do attitude.
• Familiarity with financial systems and transaction processing.
• Familiarity with Machine Learning, Artificial Intelligence and Rules Based Systems for Suspicious Activity detection.
• Strong analytical skills to identify complex patterns and potential red flags within financial data.
• Professional certification in compliance or risk management preferred (CAMS/CFE/CFCS certification).

Your Location:

This position is US - Remote Eligible. The role may include occasional work at an Airbnb office or attendance at offsites, as agreed to with your manager. While the position is Remote Eligible, you must live in a state where Airbnb Payments, Inc. (a subsidiary of Airbnb, Inc.) is a registered entity. Approved remote states include: Alabama, California, Colorado, Florida, Georgia, Illinois, Maryland, Minnesota, Mississippi, Nevada, New Jersey, New York, North Carolina, Ohio, Oregon, Pennsylvania, Tennessee, Texas, and Washington. This list is continuously evolving, so please check back with us if the state you live in is excluded. If your position is employed by another Airbnb entity, your recruiter will inform you what states you are eligible to work from.

Our Commitment To Inclusion & Belonging:

Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply.

We strive to also provide a disability inclusive application and interview process. If you are a candidate with a disability and require reasonable accommodation in order to submit an application, please contact us at: ***************@airbnb.com. Please include your full name, the role youre applying for and the accommodation necessary to assist you with the recruiting process. 

We ask that you only reach out to us if you are a candidate whose disability prevents you from being able to complete our online application.

How Well Take Care of You:

Our job titles may span more than one career level. The actual base pay is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future. This role may also be eligible for bonus, equity, benefits, and Employee Travel Credits.  

Pay Range

$196,000—$245,000 USD

Offices: United States