Field Service Technician (Medical Device) Boston, MA

Position Description:

Our Field Service Agent position provides a unique opportunity to employ your technical experience by collaborating with healthcare professionals and participating in technical initiatives in medical device technology. You will be responsible for assisting Field Service Technicians with replacing parts, troubleshooting, repairing, and updating medical devices in a hospital setting with the support of an on-site team. This is a great opportunity to develop and advance your technical skills!

Career Advancement Opportunities:

Partnered with one of the top medical device companies in the country. Clear path to Field Service Technician

This is a 100% On Demand position.Regional, National and local Travel Expected

Responsibilities:

· Assist field service staff with organizing, testing, updating medical devices, installing/configuring hardware, software, and network products

· Manually move and carry medical equipment and un-box medical devices from shipping or storage containers

· Set-up and organization of equipment and workstations

· Conduct routine checks and records data from product tests after installation and configuration

· Full-time commitment requiring travel

· Assignment-based schedule with 40 hours commitment per week. Travel nationally to support customer needs.

· Provide ongoing communication and customer support to on-site hospital staff.

· Provide on-the-job training (OTJ) for new hires.

· Complete other duties at the discretion of management

Requirements:

· Minimum of 1-2 years of technical experience in a hospital setting preferred. Other Field Technician experience in healthcare setting will be considered.

· An active and unrestricted driver license is required for this position

· Must be comfortable with basic software programs and Microsoft operating system

· Ability to assemble and disassemble equipment and devices

· Ability to sit and stand for long periods of time and lift up to 50 pounds

· Assignment-based schedule with 40+ hours commitment per week when in the field on an assignment

· Ability to clear hospital vendor credentialing requirements, including proof of vaccination status

Preferred Experience:

· Hardware - Replacing Bezels, key pads, buttons, batteries, etc.

· Software - Calibrations, networking, software updates, etc.

· Set-up and organize the equipment and workstations.

· Conduct routine checks and records data from product tests after installation and configuration.

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com

IQVIA is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable law. https://jobs.iqvia.com/eoe