Product Policy Manager, Search Policy - Trust and Safety

The Trust & Safety team at TikTok ensures our global community is safe and empowered to create and enjoy content across all our applications. The Search Product Policy team focuses on ensuring discovery of safe and trustworthy content, working closely with Product and Strategy teams to provide policy support for cutting-edge initiatives across all Search features. We are looking for a Product Policy Manager for this team.

This person will play a critical role in shaping TikToks safety and editorial policies for a rapidly growing suite of TikTok Search products, ensuring they are defensible, clear, and consistently applied. You will be responsible for risk assessment, development of policies, and transparency requirements for new and emerging Search features. You will partner closely with product, enforcement, legal, and business teams, and provide thought leadership on complex and cross-cutting issues.

This role is highly strategic and hands-on, requiring the ability to manage both immediate priorities and long-term frameworks. As a Product Policy Manager, Search Policy in our Trust & Safety team, you will have the opportunity to work with teams of product managers, data scientists, user researchers, operations, legal and various relevant stakeholders to craft policies and safety strategies for Search and Search product features. Responsibilities:

• Identify and anticipate product and content safety risks to support new launches of Search policies, products and features, leveraging solutions to effectively address the risks by optimizing policy iteration & implementation procedures to let our users engage with a safe content ecosystem.
• Support the safe and responsible development and go-to-market of Search features help with search and discovery on TikTok, aiming to help users find entertaining and inspiring content.
• Work closely with cross-functional partners and internal experts to understand emerging trends or risks and drive the implementation of solutions.
• Provide prompt and professional input from the user safety perspective to support associated product feature launches.
• Cultivate a deep understanding of Search features, and enforcement requirements to support the development, launch and training of effective UGC content policies, guidance and safety strategies.
• Work closely with product teams to promote community well-being and user safety through optimization of product safety features and product strategy.
• Conduct research into Trust and Safety best practices and analyze existing policies and procedures to identify gaps, inconsistencies, or conflicts and develop solutions to resolve.
• Work with cross-functional teams to set goals and milestones for continuously improving the safety of Search features.
• Collaborate with Product Managers, Product Policy Managers, Operations, Legal, PR, and PA teams to build consensus on global feature policies and processes.

Minimum Qualifications:

• You have 3+ years of experience working in the technology industry, with exposure to model training, policy development, program management, and/or risk assessment.
• Demonstrated systematic thought process regarding policy and experience working with engineering, product and technical design teams.
• Strong attention to detail, highly self-driven and results oriented.
• You have experience working with international partners across different time zones.
• Experience handling graphic material.

Preferred Qualifications:

• Ability to develop sound research methodologies and collect, synthesize, analyze, and interpret data.
• Experience working in a start-up, or being part of new teams in established companies.
• Able to articulate and defend a policy position and lead to consensus.
• Project management skills, with the ability to drive and manage the simultaneous delivery of complex projects in collaboration with stakeholder teams, influencing across all levels.