Platform & Automation Senior Engineer

• ServiceNow Administrator (CSA) is desirable.
• Additional certifications in ServiceNow modules (ITSM, CSM, ITOM, etc.) are preferred but training is available.
• Strong understanding of ITIL/ITSM principles.
• Proficient in JavaScript, HTML, CSS, and other relevant scripting languages.
• Strong experience with REST/SOAP APIs and integration tools.
• Excellent problem-solving and analytical skills.
• Strong communication and interpersonal skills including ability to communicate to all levels of end users, IS and Management staff.
• Ability to work independently and as part of a team.

Education:

• •  Bachelors degree
  •  Advanced Scripting/ Reporting and other classes area highly recommended

• 5+ years application design, development, and support experience in a large scale, complex environment
• At least 3 years of experience with the ServiceNow tool, or a similar automation tool, strongly preferred.
• Workflow and process improvement methodology and technology solution experience strongly preferred.
• Law firm experience is preferred.

This job description is intended to describe the general nature and level of the work being performed by employees in the position. It is not intended to be a complete list of all responsibilities, duties, and skills for positions. The firm reserves the right at all times, in its sole discretion, to add or subtract duties and responsibilities, as it deems necessary.

Wilmer Cutler Pickering Hale and Dorr LLP (WilmerHale) is an equal opportunity employer and is committed to compliance with all applicable laws prohibiting employment discrimination. It is our policy to take all employment actions and make all employment decisions without regard to race, color, religion, creed, gender, sex (including pregnancy), sexual orientation, gender identity or expression, national origin, ancestry, age, marital status, citizenship status, genetic predisposition or carrier status, disability, military status, status as a disabled or other protected veteran, or any other protected status under applicable law. WilmerHale will make reasonable accommodations for qualified individuals with disabilities and otherwise as required by applicable law. 

For more information about Equal Employment Opportunity, please click here.

For additional information about our benefits, please click here.

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