IT Project Manager

At Schwab, youre empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us “challenge the status quo” and transform the finance industry together. We believe in the importance of in-office collaboration and fully intend for the selected candidate for this role to work on site in the specified location(s).

The Schwab Technology Services (STS) Portfolio & Project Management (PPM) organization partners with Business and Technology Leaders to prioritize and execute technology work for strategic business sponsored initiatives, enhancements, as well as standard technology operations, production support, and technology enablement to ensure STS capacity is focused on the most important work for the company.

Project Managers are responsible for establishing and leading enterprise-wide, cross functional strategic initiatives. They lead a variety of different types of projects including launching new products and services, large-scale application development, systems integration, operational efficiency improvements, process reengineering, and infrastructure upgrades and deployments. We are currently transitioning to a scaled agile model, therefore this role will need both traditional project management, as well as scaled agile methodology experience.

Responsibilities:

• Accountable for defining, planning, orchestrating, and delivering a given strategic initiative including business, operational, and information technology deliverables
• Ensures end results are of the highest caliber with a clearly articulated scope and quantifiable business benefit
• Directs large-scale, complex projects often involving multiple internal and external constituents and partners
• Directly manages all aspects of the project life cycle and oversees all phases of a project
• Rigorously manages scope to ensure commitments are achieved within agreed upon time, cost, and quality parameters
• Validates financial forecasts, cost assumptions, and provides on-going reconciliation of resources and other related project expenditures
• Works with resource managers to ensure that resource capacity planning is accurately forecast, and provides ongoing reconciliation of actual time spent against forecasts
• Defines and tracks project milestones while developing, maintaining, and reporting on an overall integrated delivery plan
• Handles risks and issues management for the project-level risks and interdependencies
• Partners with Product Owners and Scrum Masters to track Agile development milestones and support Agile practices as needed
• Manages team relationships to ensure effective delivery
• Facilitates problem-solving and resolves stakeholder conflict
• Teaches, coaches, and mentors team members to remove roadblocks and drive project execution

• 5+ years of project management experience, managing multiple large, complex and cross functional projects, with emphasis on product development, systems, and technical environments
• 5+ years of experience with project management tools and artifacts, including MS Project, Jira, Confluence, SharePoint, project budgets, change requests, status reports, etc.
• Demonstrated ability to mobilize and motivate teams, set direction and approach, resolve conflict, deliver tough messages with grace
• Proven experience with and understanding of various software development methodologies, including Agile/Scrum
• Proven ability to quickly build relationships and earn the trust of sponsors and key stakeholders
• Demonstrated, applied experience establishing and delivering complex projects
• BA/BS Degree or equivalent experience
• Experience with managing projects to rollout new technologies and software
• Proven ability to build a strong partnership and trust with stakeholders  
• Ability to navigate a highly matrixed organization effectively & succeed within a highly collaborative culture
• Ability to communicate at all levels with clarity and precision both written and verbally
• Demonstrated sound business and technical acumen
• Focused and versatile team player that is comfortable under pressure
• Understanding of cross-functional dependencies and how they impact project execution
• Expertise with financial data and the technology, tools and processes that support work and projects/programs
• Excellent problem-solving and critical-thinking skills

Preferred Skills:

• Release Train Engineer experience, preferred
• Scaled agile methodology experience, preferred
• Background/experience in financial services industry
• PMP or PMI-ACP certification

• Knowledge of Artificial Intelligence and key AI concepts are preferred

In addition to the salary range, this role is also eligible for bonus or incentive opportunities.

At Schwab, were committed to empowering our employees personal and professional success. Our purpose-driven, supportive culture, and focus on your development means youll get the tools you need to make a positive difference in the finance industry. Our Hybrid Work and Flexibility approach balances our ongoing commitment to workplace flexibility, serving our clients, and our strong belief in the value of being together in person on a regular basis.

We offer a competitive benefits package that takes care of the whole you - both today and in the future:

• 401(k) with company match and Employee stock purchase plan
• Paid time for vacation, volunteering, and 28-day sabbatical after every 5 years of service for eligible positions
• Paid parental leave and family building benefits
• Tuition reimbursement
• Health, dental, and vision insurance

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