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Epic IT Help Desk Analyst

Luxoft | United States | US

Welcome to the Latest Job Vacancies Site 2025 and at this time we would like to inform you of the Latest Job Vacancies from the Luxoft with the position of Epic IT Help Desk Analyst - Luxoft which was opened this.

If this job matches your qualifications, please send your application directly through our latest Job site. Indeed, every job is not easy to apply because it must meet several qualifications and requirements that we must meet in accordance with the standard criteria of the Company who are looking for potential candidates to work. Good job information Epic IT Help Desk Analyst - Luxoft below matches your qualifications.

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Project description

Provide at-the-elbow support for a major EPIC go-live to healthcare employees of a large network of hospitals. This role will be a part of the Clinical IT helpdesk staff that supports the core functions of Epic applications. You will be required to triage the EPIC tickets to the various EPIC applications support groups. Work with the support groups to document the triage workflow and processes in the knowledge database. Learn how the Epic system is used in a clinical setting.

Skills

Must have

Strong problem-solving and troubleshooting skills

Ability to identify and triage issues related to the Epic system, and if required resolve them.

Excellent communication and interpersonal skills: Ability to collaborate with diverse teams and effectively communicate technical information.

Experience in Service Desk ITIL practices and working knowledge on ServiceNow ITSM tool

Understanding of EPIC EHR system preferable, not necessary

Knowledge of specific modules relevant to the role (e.g., Cupid, Hospital Billing, Willow, etc.).

Nice to have

Understanding of EPIC EHR system preferable, not necessary

Knowledge of specific modules relevant to the role (e.g., Cupid, Hospital Billing, Willow, etc.).


Information :

  • Company : Luxoft
  • Position : Epic IT Help Desk Analyst
  • Location : United States
  • Country : US

How to Submit an Application:

After reading and knowing the criteria and minimum requirements for qualifications that have been explained from the Epic IT Help Desk Analyst job info - Luxoft United States above, thus jobseekers who feel they have not met the requirements including education, age, etc. and really feel interested in the latest job vacancies Epic IT Help Desk Analyst job info - Luxoft United States in 2025-08-29 above, should as soon as possible complete and compile a job application file such as a job application letter, CV or curriculum vitae, FC diploma and transcripts and other supplements as described above, in order to register and take part in the admission selection for new employees in the company referred to, sent via the Next Page link below.

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Post Date : 2025-08-29 | Expired Date : 2025-09-28

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