Integration Manager

Company Description

Cricut® makes smart cutting machines that work with an easy-to-use app, an ever-growing collection of materials, and crafting essentials to help you design and personalize almost anything — custom cards, unique apparel, everyday items, and so much more.

We believe everyone is born creative. Were a diverse tapestry of thinkers, dreamers, givers, DIYers, handi-workers, artisans, and forever and always architects of things.

At Cricut, we place the power of handmade into the hands of all. We give you beautiful, easy-to-master tools so you can make something unique, remarkable, perfect. We surround you with ideas, community, inspiration, and encouragement to take your creativity further than you ever imagined. And as a community, we celebrate the exhilarating act of making every single day.

So, make that handcrafted card that feels like a hug. Design a shirt for fun, for family, or for a full-blown business. Craft with a passion or for a purpose. Make something big and bold, itsy-bitsy, amazingly ambitious, or just plain silly. Whatever you make, just make your heart out. Because heres the remarkable truth: When we all make together, we make all things possible.

Lets Make!

Job Description

We are looking for a highly capable and driven Integration Manager to lead our enterprise integration function across external (B2B) and internal application interfaces. This individual will be responsible for both the strategic direction and day-to-day operations of our integration landscape, with platforms including OpenText Delta/Liaison (EDI) and SnapLogic (internal integration), closely tied to our SAP S/4HANA ecosystem.

This role requires strong technical expertise and the ability to effectively manage integration operations around the clock that support mission-critical business processes across global trading partners and internal systems. The Integration Manager will play a key role in ensuring seamless data flow, onboarding new customers, business partners, and enabling operational scalability.

What Youll Do

Enterprise Integration Leadership

• Lead the integration strategy and execution across both external (EDI/B2B) and internal (application-to-application) domains.
• Serve as the subject matter expert in EDI protocols, data formats, and integration design, ensuring reliable and secure data exchange.
• Oversee and optimize integration architecture, ensuring it meets performance, reliability, and scalability expectations for a global operation.

Operations & Execution

• Manage daily integration operations for both SnapLogic and EDI platforms, ensuring continuous support for global processes across multiple time zones.
• Ensure timely onboarding and integration of customers, suppliers, plants, and logistics partners, balancing standardization with flexibility for unique business requirements.
• Implement and maintain monitoring tools, workflows, and alerts to proactively identify and resolve issues before they impact the business.
• Enforce integration best practices, documentation standards, and data integrity protocols.

Team & Collaboration

• Provide technical leadership and direction to integration developers and support staff.
• Collaborate with cross-functional business and IT teams to understand integration needs, align priorities, and deliver robust solutions.
• Communicate effectively with external partners and service providers, ensuring alignment of technical and business expectations.

Continuous Improvement & Modernization

• Evaluate integration trends, tools, and frameworks to recommend platform improvements and modernization opportunities.
• Define and enforce integration governance, standard reusable templates, and scalable onboarding processes.
• Participate in architectural reviews and guide integration decisions across enterprise systems.

Qualifications

Required Qualifications

• Bachelors degree in Computer Science, Information Systems, Engineering, or related field.
• 15+ years of experience in enterprise integration with hands-on technical and leadership responsibilities.
• Proven expertise with EDI integration platforms, particularly OpenText Delta Liaison, including configuration, partner setup, and troubleshooting.
• Deep understanding of EDI standards and protocols such as X12, EDIFACT, AS2, SFTP, and related communication frameworks.
• Strong experience with iPaaS tools like SnapLogic or equivalent, managing and supporting internal system integrations.
• Knowledge of SAP S/4HANA integration patterns, including IDoc, API, or flat-file-based interfaces.
• Ability to manage high-volume, business-critical operations across extended support hours and global teams.
• Excellent verbal and written communication skills; proven ability to work across technical and non-technical audiences.

Preferred Qualifications

• Experience with additional integration platforms such as SAP CPI, IBM Sterling, or Boomi.
• Strong problem-solving skills with the ability to think strategically and act tactically.
• Prior experience in fast-paced, high-growth, or global enterprise environments.

What We Offer

• A key leadership role at the heart of enterprise digital operations.
• Opportunity to influence integration architecture, standards, and long-term platform direction.
• A collaborative, cross-functional culture with visibility and impact across the business.
• Competitive salary, benefits, and professional growth opportunities.

A Quick Note Before You Apply…

This role is in-office at least 3 days per week.

We believe that real collaboration, innovation, and culture are built face-to-face. If youre energized by working alongside smart, kind, creative people—and enjoy those unplanned hallway conversations that spark great ideas—youll love it here.

If youre looking for a fully remote role, this likely isnt the right time or place. But if youre excited by challenge, purpose, and building something better, wed love to hear from you.

Lets make something amazing—together.

Additional Information

Weve got you covered

At Cricut, we take care of our people. Enjoy competitive Medical, Dental, and Vision coverage, a 401(k) match, generous PTO, and a yearly lifestyle stipend to support your wellness and passions. Youll also get exclusive employee discounts—and best of all, youll be surrounded by some of the most talented and creative individuals out there.

Cricut is in a powerful chapter of transformation. Were evolving fast—refining our strategy, growing our teams, and raising the bar across the board. This is an incredible opportunity for the right kind of person—but its not for everyone.

Were looking for A-players—people who dont just meet expectations, but consistently exceed them. If you thrive in dynamic environments and find joy in turning challenges into momentum, keep reading.

Heres what makes someone a great fit for this role (and for this moment at Cricut):

You have a bias for urgency. 

You dont wait for perfect clarity to take action—you start, learn, and adjust. You believe that speed matters, especially when paired with thoughtfulness. You ask: “What can move forward today?” and push past inertia.

You set high standards—especially for yourself.

Youre proud of your work and protective of your reputation. You take ownership, deliver quality, and dont cut corners. You hold yourself accountable without waiting to be asked.

You stay focused when things are moving fast.

You can identify what really matters and dont get distracted by noise. You prioritize well and manage your time wisely.

You collaborate like a pro.

You elevate the people around you, communicate clearly, and give thoughtful feedback. Youre low ego, high output—and your team loves working with you.

What to Do Next:

Please attach your resume, cover letter and/or include links to your portfolio or other social presence. If you want to show your super powers in other ways - include that information too. You can be sure that Cricut® is an employer who values individuality, equality and diversity, so tell us what youre all about. If you are a Maker or a DIY enthusiast, whether you think you are a good one or not, we would love to hear about it when you send us your information.

Cricut® is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. This position is contingent on successfully completing a Criminal Background Check upon hire. Cricut participates in E-Verify.