Scale Customer Success Manager

• 1-2+ years of B2B customer success, account management, or consulting experience working with accounts of various sizes. Advantage: Experience working with a large portfolio of customers (+100) 
• High prioritization skills and process orientation
• Context switching - manage different (multiple) accounts at different stages in the life cycle 
• Ability to embrace the mindset of continuous improvement and actively contribute to the CS processes and practices
• Superb written and verbal communication skills
• Positive attitude, empathy, and high energy
• Ability to take initiative and adapt
• Some travel included for customer visitation
• Strong customer-facing and presentation skills with the ability to establish credibility with executives

Visa sponsorship for this role is currently not available.

monday.com is proud to be an equal opportunity employer. We hire talented individuals, regardless of gender, race, ethnicity, ancestry, age, disability, sexual orientation, gender identity or expression, military or veteran status, cultural background, religious beliefs, or any other characteristic protected by federal, state, or local laws.

For New York-based hires only: Compensation Range: $95,000 - $130,000 base salary, subject to standard withholding and applicable taxes. In addition to base salary, the role includes opportunity to receive and/or earn a discretionary bonus and/or RSUs based on Companys plans and in accordance with Companys policies. Compensation finally awarded to the candidate will be commensurate with the candidates skills and experience. Compensation ranges for candidates in locations outside of Colorado may differ based on the cost of labor and such additional factors for such other locations.