Senior Customer Engineer

About Foresite

Foresite Cybersecurity is a global provider of managed security, cyber consulting, and compliance services. As a Google-first security partner, Foresite combines award-winning managed security services with deep knowledge in areas like engineering, incident response, and beyond, to deliver robust security outcomes and empower businesses to confidently navigate the ever-evolving cloud threat landscape.

About the Role

As a Customer Engineer at Foresite, you're not just designing systems—you're building security fortresses at scale. You'll be the mastermind behind our clients' security implementations, crafting elegant and robust solutions that protect their most valuable assets. If you have a passion for security architecture, a talent for creative problem-solving, and a drive to build innovative solutions that make a real-world impact, this role is for you.

Responsibilities:

Design and Deliver: Lead the design, development, and implementation of Google SecOps solutions, tailoring architectures to meet the unique needs of each client.

Bridge the Gap: Translate business requirements into technical specifications, ensuring that security solutions align with client objectives and risk tolerance.

Guide and Mentor: Provide technical guidance and mentorship to clients and internal teams, sharing your knowledge and expertise to empower others.

Innovate and Optimize: Continuously research and evaluate new technologies and approaches to optimize security architectures and drive innovation.

Collaborate and Communicate: Work closely with clients, engineers, and sales teams to ensure seamless project delivery and client satisfaction.

Be a Thought Leader: Stay ahead of the curve in security, contributing to the development of best practices and thought leadership within Foresite.

Identify and Qualify: Work with Security, Business, and Google Cloud teams to identify and qualify business opportunities, understand customer technical and compliance objections, and develop strategies to resolve technical blockers.

Demonstrate and Validate: Work with all Google Cloud Security products to demonstrate and validate solution benefits in customer and partner environments.

Support and Own: Support Google Cloud Security opportunities and relationships, own technical aspects of solutions, deliver technical presentations, product and solution briefings, proofs-of-concept, and demos to customers, partners, and stakeholders.

Craft and Deliver the Message: Prepare and deliver product messaging in an effort to highlight Google's solutions value proposition using techniques including presentations, product demonstrations, white papers, trial management, and response documents.

Qualifications:

Minimum qualifications:

Bachelor's degree or equivalent practical experience.

3 years of experience selling security consulting services in a cloud computing environment, or equivalent experience in a similar customer-facing role (e.g., within a professional services, solutions architect, or systems engineering team).

Experience in cybersecurity technical solutions: SIEM/SOAR (EDR, XDR), Threat Intelligence (threat detection, malware intelligence, attack surface management), Cloud Security (CSPM, CWPP, CNAPP, or identity and access management systems).

Demonstrated ability to thrive in a dynamic environment, exhibiting a strong willingness to learn new technologies and engage in positive, collaborative interactions with both internal teams and external customers..

Strong understanding of security principles, concepts, and technologies (firewalls, intrusion detection, endpoint protection, email security, etc.).

Excellent communication, presentation, and interpersonal skills.

Experience in writing technical documentation, including SOWs.

Preferred qualifications:

Deep understanding and hands on experience in solution delivery using Google SecOps SIEM and SOAR, Google Chronicle SIEM, or Siemplify SOAR.

Deep understanding and hands on experience with Google Threat Intelligence, or the Mandiant Advantage SaaS platform.

Experience in developing detailed and visually effective network architecture diagrams to illustrate system layouts, data flow, and connectivity for clear communication and streamlined project planning.

Certification in the Cloud or Security industry.

Experience in either of these market sectors: retail, healthcare, energy or chemicals.

Knowledge of product and solution market trends in the cybersecurity industry (e.g., ransomware, attack frameworks, zero trust, etc.).

Ability to speak publicly and deliver technical presentations.

Ability to travel up to 50% of the time as required.

Join our team and help shape the future of cybersecurity!