Help Desk Support Analyst
Welcome to the Latest Job Vacancies Site 2025 and at this time we would like to inform you of the Latest Job Vacancies from the Retail Technology Group Inc with the position of Help Desk Support Analyst - Retail Technology Group Inc which was opened this.
If this job matches your qualifications, please send your application directly through our latest Job site. Indeed, every job is not easy to apply because it must meet several qualifications and requirements that we must meet in accordance with the standard criteria of the Company who are looking for potential candidates to work. Good job information Help Desk Support Analyst - Retail Technology Group Inc below matches your qualifications. Good Luck: D
You are proficient with Microsoft Windows, Internet Explorer, Microsoft Office, and remote communication software such as VNC or Dameware....
Retail Technology Group is a leader in the Point-of-Sale Industry providing end-to-end technology solutions for a vast number of major retailers. At RTG, our customer-focused approach and strong commitment to Service Excellence has enabled us to be a leader in offering advanced products and support services that are tailored to meet our customers’ needs for over 20+ years. Our goal is to provide clients with a “single point of sale” as they pursue solutions to meet the challenges faced in delivering technologies that are ever evolving within our industry.
The Field System Support Analyst is located in St. Louis, MO and remote work opportunities are available.
This Job Is for you if:
- You can type quickly, are able to multitask like a champ and can explain complex technical issues in simpler terms.
- You possess basic PC and Office Tools knowledge.
- You have outstanding communication skills that are rooted in exceptional customer service.
- Work a flexible schedule. Shift work is required; including weekends and overtime as needed. Will be subject to on call or call back status if needed.
- Obliterate technical issues that cause grief to any of our customers coast-to-coast, all while delivering professional and courteous phone support that will ensure the highest level of service and satisfaction.
- Apply technical fixes
- Build out case notes in ServiceNow.
- You thrive in a fast-paced, constantly changing environment.
- You can assess complex problems and address them in a timely manner.
- You are proficient with Microsoft Windows, Internet Explorer, Microsoft Office, and remote communication software such as VNC or Dameware. Experience in a call center or using a ticketing system (such as ServiceNow) is a plus!
- You have prior experience in a customer service or technical role supporting customers remotely
- You have prior experience working in a restaurant or retail store
- You crave learning new skills and gaining knowledge in various aspects of IT. We will train on necessary systems.
- You can have fun while working. We are a team that likes to have fun and having a sense of humor is a part of the culture
At RTG, our customer focused approach and strong commitment to Service Excellence has enabled us to be a leader in offering advanced product and support services that are tailored to meet our customers needs. If you are a great communicator, possess a positive attitude, and thrive in a team environment, apply today!
Information :
- Company : Retail Technology Group Inc
- Position : Help Desk Support Analyst
- Location : Remote
- Country : US
How to Submit an Application:
After reading and knowing the criteria and minimum requirements for qualifications that have been explained from the Help Desk Support Analyst job info - Retail Technology Group Inc Remote above, thus jobseekers who feel they have not met the requirements including education, age, etc. and really feel interested in the latest job vacancies Help Desk Support Analyst job info - Retail Technology Group Inc Remote in 08-01-2025 above, should as soon as possible complete and compile a job application file such as a job application letter, CV or curriculum vitae, FC diploma and transcripts and other supplements as described above, in order to register and take part in the admission selection for new employees in the company referred to, sent via the Next Page link below.
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Post Date : 08-01-2025
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