HR Generalist

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Serves as the functional leader for one or more key HR responsibilities with major focus on associate relations compliance training and other HR functions ...

About Foundever™

Foundever™ is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we’re the team behind the best experiences for +750 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter.

Summary of Responsibilities

  • Serves as the functional leader for one or more key HR responsibilities with major focus on associate relations, compliance, training and other HR functions.
  • Creates and supports retention initiatives by executing programs developed to improve associate morale, satisfaction, productivity and retention.
  • Supports administration of HR policies, processes and procedures.
  • Perform other duties as assigned.

Primary Job Responsibilities

Work Experience

  • Generally 5 or more year’s progressively responsible experience in Human Resources,
  • Generalist, or Specialist with experience in associate relations, learning and development, problem and conflict resolution and recruiting non-exempt personnel in a high-volume environment.
  • Experience managing, coaching, and developing others.
  • Experience demonstrating extensive knowledge, interpretation, and application of employment laws.
  • Extensive knowledge of general labor policies and practices including discrimination, harassment, and union avoidance.
  • Prior experience delivering HR training and development programs.
  • Demonstrated success in conducting behavioral interviews and management talent assessments.
  • Experienced in leading positive change.
  • Call Center industry experience preferred.

Education

  • Bachelors degree or equivalent experience in Business, Human Resources, or related area
  • Professional Human Resources certification (PHR) and/or continuing education preferred

Job Type: Full-time

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee assistance program
  • Employee discount
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Tuition reimbursement
  • Vision insurance

Schedule:

  • 8 hour shift
  • Weekends as needed

Work Location: In person


Information :

  • Company : Foundever
  • Position : HR Generalist
  • Location : Sumter, SC
  • Country : US

How to Submit an Application:

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Post Date : 25-03-2024