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Customer Experience Associate

AgelessRx | Remote | US

Welcome to the Latest Job Vacancies Site 2025 and at this time we would like to inform you of the Latest Job Vacancies from the AgelessRx with the position of Customer Experience Associate - AgelessRx which was opened this.

If this job matches your qualifications, please send your application directly through our latest Job site. Indeed, every job is not easy to apply because it must meet several qualifications and requirements that we must meet in accordance with the standard criteria of the Company who are looking for potential candidates to work. Good job information Customer Experience Associate - AgelessRx below matches your qualifications. Good Luck: D

As a Customer Experience Associate, you will be responsible for day-to-day operations and customer experience. Minimum of 2 years in client facing role....

About AgelessRx
AgelessRx is a first-of-its-kind, longevity-focused telehealth platform with an e-commerce component. Our mission is to collectively give people millions of extra healthy years, so everyone can enjoy more of what they love in a world where people are empowered to live as long as they want. We believe aging should no longer be treated as a dreadful inevitability, but instead, as a puzzle that can be solved, a fight that can be fought – just as a disease with a cure. Through our free-to-use platform, we offer trusted, data-driven longevity solutions and scientifically backed prescription therapies to help safely lower the risk of age-related diseases.
About the role
As a Customer Experience Associate, you will be responsible for day-to-day operations and customer experience. This is largely a customer support role, so much of your work will be responding to our customers via several channels including email, phone, EMR, and live chat.
What youll do
  • Answer customer inquiries to maximize customer satisfaction
  • Become an expert on the AgelessRx product and service offerings & be able to educate customers on those offerings
  • Upload relevant patient documents into EMR system
  • Assist with developing and improving the customer experience infrastructure
  • Help develop and improve company processes and internal efficiency
  • Review patient check-ins and escalate to the medical team if needed
  • Work with the Medical Team to get new customer prescriptions approved
  • Work hand-in-hand with pharmaceutical partners to ensure prescriptions are delivered on time
  • Provide administrative support for various medical initiatives, including small clinical trials
Qualifications
  • Minimum of 2 years in client facing role
  • Interested in longevity
  • Excellent verbal and written communication skills
  • Top-notch organizational skills with exceptional attention to detail
  • Strong problem-solving skills
  • Must be self-directive and able to work independently
  • Ability to work consistently between the hours of 11am and 8pm EST, Monday through Friday

The pay range for this role is:
59,000 - 59,000 USD per year(Remote - United States)

Information :

  • Company : AgelessRx
  • Position : Customer Experience Associate
  • Location : Remote
  • Country : US

How to Submit an Application:

After reading and knowing the criteria and minimum requirements for qualifications that have been explained from the Customer Experience Associate job info - AgelessRx Remote above, thus jobseekers who feel they have not met the requirements including education, age, etc. and really feel interested in the latest job vacancies Customer Experience Associate job info - AgelessRx Remote in 06-11-2024 above, should as soon as possible complete and compile a job application file such as a job application letter, CV or curriculum vitae, FC diploma and transcripts and other supplements as described above, in order to register and take part in the admission selection for new employees in the company referred to, sent via the Next Page link below.

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Post Date : 06-11-2024

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