Clerk G4 (Temporary)

Essential Functions:

• Review patient charts, extracting all pertinent information in order to compose narrative reports, attending physician statements, letters, complete forms, respond to requests for information. etc., as required.
• Review authorizations for patient information for validity.
• Review patient charts and select pertinent information for photocopying as requested.
• Cover other work duties of the Medical Correspondence Unit to ensure work of the department is covered and backlogs are kept to a minimum.
• Perform other duties as assigned.

Grade: 4

Basic Qualification:

• High school diploma or equivalent
• Demonstrated proficiency in English, verbal and written.
• Demonstrated ability to work under stress, organize work effectively and maintain courteous relationships with coworkers and outside requestors.
• Demonstrated commitment to serving needs of patients, their agents and family members.
• Demonstrated proficiency with Word required within 90 days of hire.
• Sensatory completion of medical terminology course at an accredited institution, or equivalent.
• Satisfactory completion of an anatomy and physiology course at an accredited institution, or equivalent, preferred.
• Professional appearance conducive to creating a positive image to our members.
• God work ethics and work stability.
• Candidate must be willing to work in a labor/management partnership environment.
• Must maintain Kaiser Customer Service Behavioral Expectations.
• Ability to communicate with physicians and non-physician staff with a commitment to provide quality customer service.
• Excellent telephone etiquette.
• Excellent prioritizing and problem solving abilities demonstrated by ability to follow standard procedures and perform varied duties independently with a high degree of speed and accuracy in a fast-paced environment.
• Flexibility and collaborative teamwork.
• Demonstrate a service-oriented approach and an openness to creative and innovative approaches to providing service characterized by culturally sensitive, polite communication with patients, staff members, and visitors is required.
• One year experience in last two reading clinical and/or inpatient records in response to authorizations for release of information. Abstracting, summarizing, and releasing pertinent medical information as requested.
• Typing a minimum of 35wpm.
• Basic Microsoft Word and Excel testing.

PrimaryLocation : California,Santa Clara,Santa Clara Hospital
HoursPerWeek : 20
Shift : Day
Workdays : Mon, Tue, Wed, Thu, Fri *Expected length of employment up to 3 months. Scheduled days and hours are dependent on departmental needs and may include holidays and weekends.
WorkingHoursStart : 08:30 AM
WorkingHoursEnd : 12:30 PM
Job Schedule : Part-time
Job Type : Standard
Employee Status : Temporary
Employee Group/Union Affiliation : A01|SEIU|United Healthcare Workers West
Job Level : Entry Level
Job Category : Administrative & Support Services
Department : Santa Clara Homestead Hospital - Pathology-General - 0206
Travel : No
Kaiser Permanente is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status.