Team Lead - CDOP (Centralized Digital Order Processor)

• Establishes work priorities in conjunction with supervisor.
• Receives assignments from supervisor, then assigns and trains members of the group in a safe manner following the correct work procedures and performances required.
• Plans work to be performed by the group.
• Determines and authorizes team/individual overtime as production needs require.
• Assists assigned personnel in resolving on-the-job technical problems.
• Arranges for necessary tools and supplies.
• Utilizes vendors supply catalogs and training manuals as needed.
• Inspects, coordinates, and records work performed by the group.
• Completes time slips for work done.
• Assigns time and material charges to appropriate account numbers.
• Determines working procedures to accomplish repair and maintenance work for each job.
• Refers problems involving job discipline and employee performance to supervisor.
• Substitutes for supervisor in his/her absence.
• Relieves employees in the group during breaks, lunch, etc.
• Keeps spare parts inventory in work area for the repairing and maintenance function of the group.
• Performs other related duties and projects as required by management
• Processes digital orders once electronic files are received via designated systems.
• Verifies digital prescription product and information such as implant material, system, and size.
• Reviews dental restoration designs for possible milling issues; determines if digital design is suitable for milling.
• Generates computer-aided manufacturing (CAM) outputs for digital dental restoration cases.
• Logs dental restoration cases into order tracking system and other applicable systems.
• Assists internal customers with design issues or questions.
• Imports digital dental restoration cases into appropriate system.
• Reviews modeless scans for digital case systems via designated systems.
• Converts dental scans from one format to another as necessary.
• Repairs CAD files that cannot be imported due to improper scans or return errors.
• Maintains knowledge of Standard Operating Procedures (SOPs); adheres to SOPs while executing duties.
• Notifies Supervisor/Manager regarding any issues with incoming/outbound cases; asks questions as necessary to complete duties.
• Understands production requirements and quality standards of position.
• Locates and corrects errors related to orders; asks for assistance when needed.

• High school diploma or equivalent.

Pay rate: $20/hr